Revenue · services · reviews

Extra revenue on every guest
you have already booked.

For Guests. For Teams. For Owners.

LoopGuest turns every booking into extra revenue for your property.

TWELVE STAYS
Online
Good evening, Yasmine
What can I do
for you?
What’s the wifi code? 📶
IA
Network: TWELVE2026
Password: tw2026stay
The AC won’t turn on 😕
IA
REQUEST CREATED · TS-0043
Maintenance has been notified. You’ll get status updates.
Type, or tap the mic...↑
twelve-stays.loopguest.app
LOOPGUEST
AI Concierge
Dashboard
Requests
Conversations
Statistics
Property
Twelve Stays
April 2026
Dashboard
+ Add guest
Open requests
12
Assigned
7
In progress
4
Resolved
24
Open requests
Request
Room
When
Status
Taxi · 08:00 AM
Room A101
Today
open
AC maintenance
Room A102
Today
assigned
No app required · No commission · The price is presented during the demo.
24/7
Concierge available
4
Automatic languages
0
Installation required
30
Days of use with Launch
Scroll
Sound familiar?

Requests get lost.
The front desk is overloaded.
Guests have no status.

11:42 PM

"What's the wifi code?" Reception is closed or busy. The guest figures it out alone — and remembers that at breakfast.

Simple question, no answer
REQUESTS

"Housekeeping asked yesterday" — written by hand. Nobody picked it up. The guest follows up. The team finds out too late.

Request unassigned, untracked
OPERATIONS

Taxi, maintenance, room service: every team has its own channel. With no shared status, nobody knows if it’s open, in progress or done.

No Scan → Assign → Resolve path
How it works

Scan.
Request.
Tracked resolution.

01
Scan
The guest scans the property’s or their room’s QR, or opens the link received before arrival. No app to install.
QR or link
02
Access
The guest picks their room, then opens the Guest Hub: your brand, your services, the concierge, right in the browser.
Guest Hub + room
03
Ask / Book
A question, a service request or an in-stay booking (spa, restaurant, coworking) from your catalog.
Ask · Request · Book
04
Assign & resolve
The team receives and assigns, the provider is notified and their answer is visible, then the request is resolved. The guest is informed of the status.
Receive → Assign → Resolve
The product in action

See the Guest Hub
and the dashboard.

Guest page · what Yasmine sees
Digital concierge
Studio Insomnie
Ask your question, in your language
📶 WiFiAsk the AI
🔑 Check-in / outAsk the AI
🚕 Taxi · HousekeepingAsk the AI
💬 AI Concierge · FR · EN · AR · ES
Conversation with the AI concierge
The V1 product

More than a chatbot: Guest Hub, requests,
operations, the AI concierge and revenue tracking.

01
📱
Guest Hub
The guest picks their room, no app. Discover, services, concierge and status — in the browser, on your brand.
02
🛎️
Requests
Taxi, housekeeping, maintenance, room service: a structured request with status, never a lost sticky note.
03
👥
Operations
Departments, assignment, provider notified, answer visible, then status through to resolution. The team and the guest see the follow-up.
04
💬
AI Concierge
FR, EN, AR, ES. Answers only with your information. If it doesn’t know, it says so — and can create a request.
One journey. Three views.

The guest asks.
The team delivers.

Scan, access, request or book — then receive, assign, resolve. The guest sees the status, the owner sees the revenue generated.

01
For Guests
Scan. Ask. Book.

A QR or the link received before arrival opens the Guest Hub: the guest picks their room, no app. The AI concierge answers from your information, and a question becomes a tracked request or booking.

02
For Teams
Receive. Assign. Resolve.

The same request lands in the dashboard, routed to the right department. The team picks it up, moves it in progress, then resolves it.

03
For Owners
See. Run. Understand.

Follow every request (status, provider notified, answer visible) and the Revenue page: revenue generated by services, per week and per service. Every Monday, an automatic recap gives orders and clicks to Google.

Comparison

LoopGuest vs a classic WhatsApp chatbot.

LoopGuest
Classic WhatsApp chatbot
Guest journey
Visual Guest Hub: Discover, services, requests, concierge — on your brand
Text chat only
Operations
Requests routed to departments, assigned, tracked through to resolve
The message stops in the chat
PMS integrations
Coming Soon — no live integration in V1
Often an integration promise, without operational proof
Platform independence
QR → browser, on your brand — outside WhatsApp / Meta
Dependent on Meta / WhatsApp (rules, access, costs)
Book a slot →Read the full comparison →
Why you can trust it

The AI never
guesses.

The LoopGuest concierge answers only with the information you give it — your Knowledge Base, your services, your hours. If it doesn’t know, it says so. It never makes up an answer to your guest.

And your data stays yours: each property is completely isolated from the others, conversations included. No one else has access.

Book a demo →
LOOPGUEST
FR · EN · AR · ES
Automatic languages
Full isolation
Per property
Never made up
An AI answer
First deployment
Twelve Stays
What we hear on the ground

Operator expectations.
A first pilot.

“In the evening, we don’t always have someone who speaks English or Arabic at the front desk. A concierge that answers from our own info, at those hours, would already change the team’s load.”

TS
Twelve Stays team
First pilot property
BOUTHAINA AKID
The founder
“A guest with no answer means one less review and a lost booking. LoopGuest exists to end that.”
BOUTHAINA AKID
Founder, LoopGuest
Built for

A simple hotel.
A hybrid hotel.
The same concierge.

Independent hotels · Riads with 8 rooms and up

Independent hotels Riads with 8 rooms and up

One QR for the property: the guest picks their room, then the concierge answers, books and passes every request to the right team — based on your information.

—The guest asks in their language (FR, EN, AR, ES) and gets an answer based on your data
—Taxi, housekeeping, maintenance, room service — created as requests, assigned by your departments, with the provider notified and the answer visible
—Property knowledge base: if it isn’t there, the concierge does not invent it
—After departure, the guest is invited to leave a Google review, never filtered by rating
—Multiple spaces (rooms, areas) in one dashboard with the Revenue page (revenue generated by services, per week and per service), data isolated per property
Before answering
The AI identifies the property, the accommodation if needed, then loads its Knowledge Base and services.
While answering
It merges global and specific info, answers in the detected language — never made up.
After answering
If an intent is detected (taxi, housekeeping, booking...), a structured request is created automatically.
Pricing

LoopGuest Launch

The price is presented during the demo.

LoopGuest Launch

Setup and 30 days of use, an effort guarantee, no commission, payment by bank transfer on invoice. You decide whether or not to continue at the end.

  • —Setup of the property
  • —30 days of use
  • —Effort guarantee
  • —No commission
  • —Payment by bank transfer on invoice
  • —You decide whether or not to continue at the end
Book a Demo →
FAQ

Every question.
One answer.

It is your property’s Guest Hub: the guest scans a QR, opens the browser, asks a question, creates a request or books a service. The team receives, assigns and resolves. The AI concierge (FR, EN, AR, ES) uses only your information.
No. WhatsApp is not a product channel. The in-stay journey is QR → Guest Hub in the browser, on your brand. The AI concierge is one layer: guest requests and team operations are another.
No. LoopGuest is not a PMS, a channel manager, or a public booking engine. PMS integrations are Coming Soon. V1 complements your existing tools for the in-stay experience.
No. It answers from your knowledge base, services and hours. If it doesn’t know, it says so, and can pass a request to the team.
The concierge answers in French, English, Arabic and Spanish.
Book a Demo. After qualification, Launch covers setup, onboarding and 30 days of use, with no commission. The price is presented during the demo.
No. Everything works in the browser from the scan.
One property, multiple spaces. Multi-property is covered during the demo. This is not a multi-chain PMS.
Book a call

Pick your time slot.

Book a live 30-minute demo. Choose the time that works for you — we handle the rest.

1 · Qualification2 · Date3 · Time

Your details first — then pick a time.

You’ll get a confirmation email. Slots in Casablanca time, Mon–Fri 9am–6pm.

The next guest who scans deserves a real answer.

Book a Demo.
Then Launch.

Guided setup, go-live, 30 days of use. The price is presented during the demo.