Riads

Riad guest experience, at the level of the house

A riad is felt with the senses. Digitalization should serve that hospitality — not replace it with a generic app. LoopGuest equips the riad guest experience, from courtyard to room.

What travellers expect from a riad — and what breaks the spell

Guests choose a riad for welcome, light, detail. An unanswered question (wifi, hammam, airport transfer) breaks that guest experience faster than wrinkled linen.

Hotel digitalization in Morocco, for a riad, is not a corporate portal. It is a discreet concierge in the guest’s pocket, in their language, with your real information — hours, house rules, rituals.

One QR per room, one house

  1. 01
    Hospitality, not an app to download
    Guests scan in the room. They stay in your visual world, not on WhatsApp or a third-party brand.
  2. 02
    FR · EN · AR · ES, without hiring the night shift
    Guests in a Marrakech, Fès or Essaouira riad do not all speak the same language. The experience adapts.
  3. 03
    The house stays coherent
    Global + per-accommodation Knowledge Base: the courtyard, the neighbouring riad, one dashboard for the manager.

Concrete hotel guest-experience improvement

—Fewer trips to reception for repetitive questions
—Housekeeping and maintenance tracked — no sticky notes between courtyard and floor
—Google reviews asked after a successful stay, not in checkout chaos
—Live in 24 hours, not a six-month project

Frequently asked questions

Does LoopGuest fit a small riad?

Yes, from about 8 rooms. Below that, request volume is often manageable in person; above that, digitalizing the guest experience pays off.

Does the riad need a complex website?

No. The main entry is the QR. A marketing site still helps; the stay itself is lived on the hub.

Independent hotel rather than a riad? See the dedicated page

Keep the riad’s soul, digitalize the service

We preview with your hours, hammam, transfers — not a generic script.

Book a demo